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   FAQ's
How much does this service cost?
Is this legal?
Why this database?
Why not use credit checks via the traditional agencies?
What can this database do for you?
How reliable is this database?
Why do I have to give my personal contact information?
 
 
How much does this service cost?
TenantReference.ca is a free service!!
 
Is this legal?
Yes, we have sought legal opinions on the matter. In fact, there are a few other websites offering the same service, but they charge a fee for service. Keep in mind that the names in the database are NOT automatically seen/displayed upon log-in by anyone, but must be actively searched. In other words, names are not on public display!
 
Why this database?
This is a database created by landlords, for landlords. In other words, it is specialized for the residential rental market.
 
Why not use credit checks via the traditional agencies?
The information contained in those reports will tell you nothing about a tenant's rental history, whether they were good tenants, or your worst possible nightmare.
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What can this database do for you?
As a landlord, you know how difficult it is to get the right information about someone, on time to fill your vacancy. For instance, a prospective tenant can give you great references……trouble is, you might not know that those references are friends or family because they might have vandalized/failed to pay, etc…. at the last residence, but will not list this as a reference (for good reason!!). All you have to do, is check the database for the name, then contact the landlord who listed the name for further details. A credit check will never tell you these things!!
 
How reliable is this database?
That depends on you, the landlord. A database is only as accurate as the data it contains. In other words, everyone needs you to populate the database with data……….that's the whole concept of Landlords Helping Landlords.
 
Why do I have to give my personal contact information?
So that other landlords may contact you to ask for more information, in a timely manner.
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